Device Requirements

 

Android

ANDROID Minimum Specification Requirements Recommended Specifications
Operating System Android version 11.0 and newer Android version 12.0 and newer
Storage 1GB of Internal Storage -
Screen Resolution 640 x 1136 -

 

 

iOS

iOS Minimum Specification Requirements Recommended Specifications
Operating System iOS version 14.0 and newer iOS version 15.0 and newer
Storage 1GB of Internal Storage -
Screen Resolution 640 x 1136 -

 

 

Common System Requirements

  • GPS Location service enabled
  • Automatic setting of date & time by device
  • Push Notifications must be allowed

 

Recommended Devices

 

Android Devices

iOS Devices

  Recommended Tier  
  • Google Pixel 7/7 Pro
  • Samsung Galaxy S22/S22 Ultra
  • Samsung Galaxy S21
  • Samsung Note 20/20 Ultra
  • iPhone 13/13 Pro/Max
  • iPhone 12/12 Pro/Max
  • iPhone 11/Pro
  • iPhone SE (2022)
Mid Tier
  • Google Pixel 6
  • Samsung Galaxy S20
  • Samsung Galaxy S21
  • Samsung Note 10
  • Sony Xperia 10 IV
  • iPhone X/Pro/XR/XS
  • iPhone SE 2020

 

Click here for Device Troubleshooting steps

Notes:

We do not recommend using Android devices released earlier than 2018, as industry experience indicates that such devices do not receive regular operating system updates.

We are unable to guarantee optimal functionality of the software on the following Android mobile device brands: 

  • Oppo
  • Huawei
  • Xiaomi (except Xiaomi with the "Android One" operating system).
    • This is due to peculiarities in their firmware that causes known and publicised erratic behaviour in Android applications.

 

Was this article helpful?
1 out of 1 found this helpful